About Us Quanzhou Huaxun Machinery Making Co., Ltd., established in 2009, is a manufacturer of household paper processing equipment and integrating design, R&D, manufacturing and sales. The products are mainly including kitchen towel toilet roll rewinding series, facial tissue making machine series, napkin processing machine series, slitting machine series, core winding machine series, Non-wevens processing machine series, and other relating auxiliary equipment. The products have passed the international ISO: 9001-2000 quality system certification and CE certification, and provide good services for the design and production of equipment suitable for the product market for global household paper enterprises.
FAQ
1.How to start an order with us ?
1. Inquiry -Email Wechat/whatapp replying within 12 hours. 2. Solution offer - Best quotation based on your product, production capacity ,invest plan ,budget ect. 3. Customized -Customized according your practical requirement. 4. Preparation before placing order -Share the machine space ,air ,power ,electric with you to ensure fit with your factory space. 5. Confirm the order -With the advanced payment for starting machine production .
2.How to check the quality of the machine you ordered and the guarantee ?
-Each part is marked with the source code of the supplier 1. Quality control -Each part is marked with the source code of the supplier. 12 months Warranty,We would express the free replacement parts during the warranty date.(exclude wearing parts). The express cost of parts should be paid by the buyer. After one year, our company will carry on the tracking of technology and quality. 2. Delivery- Packing according to international shipping FOB.
3.How about the Installation and training when the machine arrive your factory ?
1. Installation -Engineer Schedule confirmed 7 days before machinery arrival ,7-10days for installation depend on the machine operation difficulty . 2. TrainingThe seller will send technicians to the buyer's factory to install and adjust the machine. The seller is responsible for the round-trip air ticket wages, and the buyer pays the technicians' accommodation (board and lodging) and transportation (bus fare, etc.). (If the technician is required to go there for the second time, the cost shall be borne by the buyer). The buyer should prepare electricity, gas source, raw materials, etc. before the arrival of the technician. 3. Cost of Installation & Training :You should cover round-trip air ticket wages, and the buyer pays the technicians' accommodation (board and lodging) and transportation (bus fare, etc.). You should prepare electricity, gas source, raw materials, etc. before the arrival of the technician..
4.How to build a long-term partnership between us ?
Feedback - Your sincere feedback is the most effective reference for the continuous improvement of our service.
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